About SMC Health Link
SMC Health Link is an enterprise cloud-based communications platform built specifically for San Mateo County. Our solution provides secure HIPAA compliant texting, an answering service, pager replacement, on-call...
SMC Health Link is an enterprise cloud-based communications platform built specifically for San Mateo County. Our solution provides secure HIPAA compliant texting, an answering service, pager replacement, on-call schedules, and clinical integration with the EMR all on one easy to use platform.
Note: You must have an account enabled on Telmediq before you can use this application.
Main functions of our offering include:
• Unified Communications: Our mobile applications allow for real-time texting and voice communication between clinicians. Multimedia messaging with photos, voice, and attachments are supported as are the ability to record and deliver voicemails when clinicians are busy with patients.
• Reliable Messaging: Health Link provides a persistent and reliable messaging layer that is able to deliver time sensitive messages to users on a multitude of delivery channels. Health Link detects when a user's device has data connectivity issues, and routes the message accordingly based on a user's network conditions and availability.
• Directory Integration: Health Link is seamlessly deployed and managed through the organizations existing Microsoft Active Directory Infrastructure.
• Call Center Integration: The ability to send messages from the existing call center software and systems allows for rapid deployment with minimal disruption to existing call center workflow.
• On Call Scheduling: Health Link has the leading on-call scheduling platform, including escalations, shared schedules, round-robin load balancing based on provider load, and more. In addition, we are the only communications platform that provides real-time integration with Amion, QGenda, Tangiers, as well as home grown and legacy scheduling platforms.
• Phone System Integration: Health Link integrates with both SIP based and legacy (non SIP based) hospital phone platforms. We are the only communications provider that is able to support a transition strategy from legacy circuit switch PBX systems to the SIP domain.
• Clinical Integration: Health Link provides Patient Centric Messaging – the ability to track all messages against a patient and have two-way synchronization with the EMR.
• Nurse Mobility: Existing nurse call systems can be mobilized for nurses through integration with room alarms as well as patient assignments.
Apr 24, 2024
Version 4.9.1
Resolved an issue with EULA disappearing when configuring an account for MDM integration
Previous Versions
Here you can find the changelog of SMC Health Link since it was posted on our website on 2023-09-06 18:57:27.
The latest version is 4.9.1 and it was updated on 2024-04-27 20:22:38. See below the changes in each version.
SMC Health Link version 4.9.1
Updated At: 2024-04-24
Changes: Apr 24, 2024
Version 4.9.1
Resolved an issue with EULA disappearing when configuring an account for MDM integration
SMC Health Link version 4.9.0
Updated At: 2024-04-12
Changes: Apr 12, 2024
Version 4.9.0
Apple Watch Enhancements:
- Differentiation of read vs unread messages
- Creation of Done Inbox
- Long Press Support: Mark as Done; Silence Thread; End Conversation
- Refresh Button for Thread List
Routing Applied During Message Composition
- During message composition if routing will be applied to the message, a Routing Applies pop up will display on the compose screen.
Editing Patients & Family
Send PFC Messags as a Secure Link
Default Patient List Settings
Searching Message Templates
Further updates on patient conversation screen
Bugs
- Resolved an issue with users seeing an additional pop-up during Epic Deep-linking
- Resolved an issue where the patient drop-down selection did not follow IQAdmin settings for PFC
SMC Health Link version 4.6.3
Updated At: 2023-08-26
Changes: Aug 26, 2023
Version 4.6.3
Resolved an issue selecting users from the Directory when transferring a call.
Disclaimer
Official App Store Link
We do not host SMC Health Link on our servers. We did not scan it for viruses, adware, spyware or other type of malware. This app is hosted by Apple and passed their terms and conditions to be listed there. We recommend caution when installing it.
The App Store link for SMC Health Link is provided to you by apps112.com without any warranties, representations or guarantees of any kind, so access it at your own risk.
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